Audience: Franklin and Urbana University members that need to use live closed captioning for Zoom meetings.
Disclaimer: The results and functionality of the following article only apply to audience listed above.
In this article:
The instructor is responsible for scheduling the Zoom meet session, sharing the meet session information with the Transcriber, and setting the Transcriber as the participant to type closed captions. Be sure to speak clearly and not too quickly. Keep an eye out for non-verbal feedback asking you to slow down your speech pace.
- Schedule the Zoom Meet Session via MyFranklin, as seen here*: Scheduling a Meet Session/Office Hours. *It would be easiest to schedule a reoccurring meeting if at all possible.
- Share the meeting information directly with the Transcriber for your class*. Here is a template you can use when contacting your Transcriber. *This information should be shared directly by the Disability Services Department. If you do not have this information, please contact the Department via email at Accommodate@Franklin.Edu. If this is a reoccurring meeting, the Meeting ID only needs to be shared once.
Hello Mr./Ms. [NAME],
Here is the Zoom Meeting ID for the [COURSE NAME] course: [MEETING ID]. Remember to select “Join” from within the Zoom desktop client and type the Meeting ID mentioned previously. Please report any issues or questions you may have directly to the Help Desk.
- Start the Meet Session at the scheduled time, as seen here: Hosting a Meet Session/Office Hours.
- Once started, wait for the Transcriber to join the Meet Session, and then select "Closed Captions" from the meeting control bar.
- You will be asked to assign someone to type, select "Assign a participant to type".
- This will open the participant window. Please locate the Transcriber and select "More" just after their name. From here, please choose "Assign to type Closed Captions".
- Verify the Transcriber has the input window.
- Start recording, as seen here Recording and sharing Zoom Session, and move forward with your Meet Session.
Students will need to install the full Zoom Desktop application and sign in. This can be completed by following the steps, via Installing and Signing into the Zoom app. Once signed in please follow the steps provided directly by Zoom, as seen here Viewing Zoom Closed Captions, to view the typed closed captions.
The Transcriber is responsible for inputting the closed caption data into the Closed Caption Box. You will need to install the Zoom desktop application and sign in with your Franklin Zoom account* in order to transcribe successfully. Transcribing can be accomplished by a few different methods. Please follow up with your contact at DSC for further information. *If you do not have an account or need a password reset, please contact the Technology Help Desk, via Technology Support.
- Launch the Zoom desktop application, see here if you need to install Where Do I Download the Latest Version?
- Join the Meet Session with the Zoom Meeting ID provided by the instructor*. *If you did not receive this information please contact the instructor of the class.
- Mute your mic and wait for the instructor to assign you as the Transcriber.
- Once the instructor assigns you the ability to type closed captions, a notification will appear in your meeting controls. Click "Closed Caption" once this appears.
- This will open the closed caption box. You will type the closed captions into the box and press Enter to submit the transcription.
- At the end of the Meet Session, you can choose the "Save closed caption history" option at the bottom of the input box. This will allow you to correct or expand on any material and share it back with the appropriate party.