Audience: Franklin University Faculty and Staff who have been approved to send faxes via email.
Disclaimer: The results and functionality of the following article only apply to the audience listed above.
This document explains how to send and receive faxes via the Franklin virtual fax system directly from your Franklin email. If you don't have a virtual fax number or do not know what your fax number is, please contact the help desk.
To request a virtual fax number, please contact the Help Desk.
Sending a Fax:
If you have a virtual fax number assigned to you, you can send a fax to any domestic fax number via your Franklin email. To do this, please follow these steps:
1. Log in to your email, either via the web portal (mail.franklin.edu) or via the Outlook desktop application
2. Compose a new message
3. In the “To:” field, type the 10-digit phone number of the fax you want to send to, and then “@fax.franklin.edu.” For example: email@example.com
4. Type the message you want to fax in the body of the email. You can also attach a Word document or PDF to the email and send it. Anything that appears in the body of the email and in any attached documents will be converted to a fax.
5. Click “Send”
Please note: It can take several minutes for the fax to go through.
Receiving a Fax:
If you have a virtual fax number assigned to you, any fax message sent to you will be received in your email inbox with a PDF attachment. The email will be from "The HylaFAX Receive Agent." The fax format is 614255XXXX@fax.franklin.edu